Waitress was rude after we waited for about 20 minutes(only people there was us) for the cook to come out and make our food. Cook was very unpleasant made it so awkward. Food was salty and cook just look like he hated his life. Waitress never showed up til the end when she handed us our bill. We had a party of 5. Went back to work and realize in top of the $10 tip we gave her she had charged a 18% tip additional. Drove back and waitress couldn't even explain why. FYI you can only charge 18% on a party of 6 or more. Dishonest and horrible customer service. Its sad that they try no sneak charges like this on your receipt. Always check your receipt before payment!!!!! Never coming back again!!
If I could give zero stars I would. Waitress ignored us and set our food down without saying a word. Worst service ever on top of terrible tasting and overpriced food. Sushi roll was a goopy fried mess, I've never eaten a sushi roll that terrible. The rest of the food was ok at best but not worth the $. Save your money and go somewhere else like Sushi Heya where they care about their customers and the food they serve.
Only giving 2 stars because the attitude of the servers here. If you don't like your job work somewhere else. Food is always good
We eat here frequently and are always pleased with the hibachi dinners. The staff is always courteous and friendly. They actually remember us when we arrive now. Our soup is always hot, food is always prepared perfectly, and we always have enough for leftovers. It gives us lunch the next day! We have never had a bad experience and have been coming here for years. They will always have our business!
Very typical chain hibachi that offers sushi. Neither are great sushi or hibachi. Service can be good but not always friendly. Atmosphere is dated and could be revitalised.
Shogun Japanese Steak House is a US Bar based in Flowery Branch, Georgia. Shogun Japanese Steak House is located at 5855 Spout Springs Rd # A401, Flowery Branch, GA 30542, USA.
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